Contact us

Contact us online

The safest and quickest way to contact us is online.

As an existing customer if you've already registered online with us you can log in to your account and send us a secure message.

Secure messaging

Automated phone service

Call our free service to check account balances.

0800 41 41 24

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Speak to someone

Monday to Friday, 8:30am to 5.30pm.

0800 358 4060

+44 203 100 7073
(Outside the UK)

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Please note we will be closed on the following dates over the Christmas period:

Wednesday 25th December	Closed
Thursday 26th December	Closed
Saturday 28th December	Closed
Sunday 29th December	Closed
Wednesday 1st January	Closed

Our postal address

Fidelity
PO Box 391
Tadworth
KT20 9FU

Fidelity are taking precautionary measures to ensure the safety of our staff and to protect against the spread of Coronavirus. Our telephone service remains open and our friendly associates are available to speak with you.

Important information

Useful information

Other Fidelity Sites

Please remember that past performance is not necessarily a guide to future performance, the performance of investments is not guaranteed, and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. This website does not contain any personal recommendations for a particular course of action, service or product. You should regularly review your investment objectives and choices and, if you are unsure whether an investment is suitable for you, you should contact your financial adviser. Before opening an account, please read the ‘Doing Business with Fidelity Adviser Solutions’ and Fidelity Adviser Solutions Client Terms. Prior to investing into a fund, please read the relevant key information document which contains important information about the fund.