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Contact us

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Contact us online

The safest and quickest way to contact us is online. 

As an existing customer if you've already registered online with us you can log in to your account and send us a secure message.

Secure messaging
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Automated phone service

Call our free service to check account balances.

0800 41 41 24

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Login to your account
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Speak to someone

Monday to Friday, 8:30am to 5.30pm.

0800 358 4060

+44 203 100 7073
(Outside the UK)

Please have your Customer Reference Number (CRN) and PIN ready. If you don’t have a PIN, you can create one by logging in to your online account.

Login to your account
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Our postal address

Fidelity
PO Box 391
Tadworth
KT20 9FU

Fidelity are taking precautionary measures to ensure the safety of our staff and to protect against the spread of Coronavirus. Our telephone service remains open and our friendly associates are available to speak with you.