
Identity theft
Look beyond the disguise. Impersonation can be the first step to someone stealing your assets
What is identity theft?
Identity theft is where someone steals your identity for financial gain. These imposters are masters of disguise and they’ll use a variety of tactics such as cold calling, intercepting your post, going through your rubbish, 'skimming' your credit card and hacking your computer.
Spotting and avoiding identity theft
You may not know you've been victim of identity theft until it’s too late - your credit rating is lower, missing money from your account or a purchase you didn’t make. Look out for the below.
Unexpected phone calls or emails
Personal information
Check your bank and credit card statements carefully
Protect hard copy information
Be in control of your own information
Be proactive
Helpful resources
If you’ve spotted anything suspicious on your account, call Fidelity on 0800 358 7712. Alternatively contact your bank, credit card company and the local police on the non-emergency phone number 101. Here are some other useful contacts.