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ISA transfer

Moving your ISAs to us is straightforward and gives you access to all the benefits of our award-winning Stocks and Shares ISA.

Important information - please keep in mind that the value of investments can go down as well as up, so you may get back less than you invest. Tax treatment depends on individual circumstances and all tax rules may change in the future. This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to one of Fidelity’s advisers or an authorised financial adviser of your choice.

Transfer an ISA

You might be thinking about transferring your ISAs held with other providers to us. Or perhaps you want to know a bit more about our transfer process. If you like the idea of having access to the benefits of our award winning Stocks and Shares ISA and a wide range of funds, shares, exchange-traded funds (ETFs) and investment trusts, then transferring your ISAs could be worth considering. We can also give you a helping hand with any exit fees your current provider may charge. T&Cs apply. 

Easier

Just one company to deal with, saving you time and hassle.

A wealth of choice

Wide range of funds and shares giving you more ways to reach your investment goals.

Lower costs

It could be cheaper, if our service fees are less than you're currently paying.

Exit fee cover

We’ll cover up to £500 if your current provider(s) charge exit fees. T&Cs apply.*

Starting your ISA transfer

Our transfer process makes it easy to bring your investments together - just tell us where they’re currently held and we’ll do the rest.

Simple

Once you request a transfer, we’ll contact your provider and arrange for your investments (or cash) to be moved to your Fidelity account.

Stay invested

We’ll keep you invested in your current funds or shares if we have the same ones on our platform.

Flexible

If we don’t have the same ones, your investments will be sent to us as cash, which you can then invest as you wish.

Important information - if your investments are moved to us as cash, you’ll be out of the market while your money is being transferred, which means it won’t be subject to any potential growth or losses from market rises and falls. If you transfer shares in classes that aren’t supported by Fidelity, they’ll be sold and the proceeds will be reinvested in supported share classes, which means there may be additional costs, and you’ll be out of the market for a short period. 

To learn more about our simple, flexible pricing, please visit our fees and charges page.

How to transfer an ISA

You can transfer your ISA following these straightforward steps. If you don’t have an ISA with us, you’ll need to open one first, we’ll help you to do that. If you do have one, you’ll need to login.

You’ll need the account number and provider name of the ISA you want to transfer to us. If you don’t already have an ISA with us, you’ll also need your National Insurance number.

Give us the details of the ISA that you want to transfer (the ones you collected in step 1) and let us know whether it’s a Stocks and Shares ISA or Cash ISA. We’ll then contact the existing provider and arrange the transfer. Remember to read any small print before you go ahead.

We’ll be in contact once the process has been completed, which can take up to 8 weeks. Or you can track your ISA transfer in your online account. Once your money has been transferred, you can keep it invested in the same funds and shares if they’re available on our platform. If they’re unavailable, your money will be transferred as cash and you can choose your investments.

If your current providers are using an industry-accepted, up-to-date transfer service, then the transfer should take less than eight weeks.

Please remember that once the transfer has begun, you’ll be unable to switch, top up, or sell the investments you’re moving until the process is complete.

We’ll let you know when everything is done.

We’re proud to have been recognised with the coveted Boring Money Best Buy ISA award for the last two years running - compiled using customer reviews and Boring Money’s own rigorous testing, charges and customer service evaluations - recognising all-round excellence. 

ISA transfer FAQs

Transferring a Cash ISA to us

Your ISA will be moved into your Fidelity Stocks and Shares ISA as cash, which you can then choose to invest how you wish. If you selected Cash ISA, but are actually transferring a Stocks and Shares ISA, this may result in your investments being sold.

Transferring a Stocks and Shares ISA to us

If we offer the same investments you currently have, they will be transferred to Fidelity as they are. 

If your investments are in a different share class to the one we offer, we will work with your current provider to convert them into the share class that we do have. Where this is possible, we will try to convert those investments into the cheapest share class available on our platform. 

If this isn't possible, or the investments you hold with the other provider are not available with us at all, they will be sold and then transferred as cash to your Fidelity ISA. You can then invest that cash how you wish.

When moving an ISA to Fidelity you have to move all the investments held within it, whether it is the current tax year, previous tax years or both.

Please note: in addition to funds, we also offer a selection of individual shares that you can now hold on our platform in an ISA. View the shares available on our platform. Over time, we’ll continue to add more shares to our range.

If you hold any shares in an ISA that you’re planning to move to Fidelity:

  • Please check the shares available on our platform before starting the transfer process as we may only be able to move across shares that are on this list.
  • If you start the transfer process and have shares we don’t currently offer, we’ll have to sell them and move them across as cash within your ISA. You can then invest that cash into any of the funds or shares in our range.

As long as you use the right process, moving your ISA from one provider to another does not count as opening a new ISA. Fill out the transfer forms and speak to your new provider if you have any questions. They should do all the hard work for you by contacting your current provider to move your money.

If you decide to withdraw money yourself to make the transfer, this is classed as opening a new account, and you may lose all your tax benefits.

You can transfer your ISA as many times as you’d like at any time. Moving your ISA to another provider will not affect your ISA allowance, but you may be charged exit fees depending on your provider’s policies. At Fidelity, we cover any ISA transfer exit fees your current provider may charge, up to £500 per person.  T&Cs apply.

There are many reasons why you might consider transferring your ISA.

  • Consolidating your ISAs could make it easier to manage your finances 
  • Some providers offer a wider selection of investment options than others  
  • You’ve shopped around and found a provider with lower fees 
  • A Stocks and Shares ISA could give you potential returns that you may not get from a Cash ISA, although this isn’t guaranteed
  • Having new saving goals might encourage you to switch to an ISA that is better suited to your needs. 

Whatever your reasons, the decision to transfer your ISA is personal. So, it’s always best to do your research before you make the choice.

Check the shares available on our platform. Over time, we’ll continue to add more shares to our range.

If you hold any shares in an ISA that you’re planning to move to Fidelity:

  • Please check the shares available on our platform before starting the transfer process as we may only be able to move across shares that are on this list.
  • If you start the transfer process and have shares we don’t currently offer, we’ll have to sell them and move them across as cash within your ISA. You can then invest that cash into any of the funds or shares in our range.

There are no deadlines when it comes to transferring your ISA, so you can transfer your ISA anytime.

An ISA transfer can usually take up to eight weeks to complete but this can vary depending on the handling times of the fund groups or platforms involved in the process. This will also depend on whether they are processed by post or electronically.

You can transfer the cash within a Cash ISA into Fidelity's Stocks and Shares ISA where you will get the chance to invest in a wide range of funds,shares investments trusts and exchange-traded funds.

No, you cannot transfer an ISA to another person.

Before making your decision, please read our transfer guide:  'Moving your investments to Fidelity' which explains the options available and gives you the important information you need to know.

Important information - This information is not a personal recommendation for any particular investment. If you are unsure about the suitability of an investment you should speak to one of Fidelity’s advisers or an authorised financial adviser of your choice.